Privacy Policy

1. Nature of Our Services

This website is attorney advertising.

National Claim Network is a marketing and lead generation service and is not a law firm.

• We do not provide legal advice
• We do not make determinations regarding the validity of legal claims
• Legal services are provided by licensed attorneys
• Any information submitted may be shared with a participating attorney for evaluation

No attorney-client relationship is formed unless and until a written agreement is executed with a licensed attorney.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address
• Quiz & Prequalification Responses: Your answers to any quiz, questionnaire, or prequalification tool on this site
• Incident Information: Details about your accident or legal inquiry
• Device & Usage Data: IP address, browser type, pages visited
• Communication Data: Records of calls, text messages, or emails
• Technical Data: Information collected through cookies, tracking pixels, and similar technologies

3. How We Use Your Information

We use collected information to:

• Respond to your inquiry
• Connect you with licensed attorneys
• Evaluate potential legal matters
• Improve website performance and user experience
• Communicate via phone, SMS, or email in compliance with applicable laws
• Maintain legal and regulatory compliance

4. Data Collection and Consent

By submitting your information through this website, you:

• Consent to the collection and use of your information as described in this policy
• Consent to be contacted by phone, text message, or email regarding your inquiry — including separately from National Claim Network and from one or more participating attorneys or law firms to whom your information is provided; you may be contacted by more than one of these parties
• Acknowledge that such communications may be made using automated technology, and that calls may be monitored or recorded for quality assurance and training purposes
• Acknowledge that this consent applies notwithstanding your registration on the National Do-Not-Call Registry or any applicable state do-not-call list
• Represent that you are submitting your own contact information, or that you have the express permission of the individual whose information you are submitting

Consent is not a condition of purchasing any goods or services or receiving legal services. Message and data rates may apply, and message frequency varies.

You may withdraw consent at any time by:

• Replying “STOP” to text messages
• Replying “HELP” to text messages for assistance
• Contacting us directly

Email communications include an unsubscribe mechanism in accordance with the CAN-SPAM Act. Opting out of text messages does not automatically opt you out of email communications, and vice versa — each channel must be opted out separately.

We maintain records of consent where required by applicable law.

5. Artificial Intelligence and Automated Tools

We may use artificial intelligence (AI), automated systems, or decision-support tools to:

• Assist with lead intake and routing
• Analyze inquiries and improve service efficiency
• Support communication and operational processes

AI tools are used to support administrative and marketing functions only.

• AI does not provide legal advice
• AI does not make final determinations about legal eligibility
• Any evaluation of a legal claim is conducted solely by a licensed attorney

Users should not rely on automated outputs as a substitute for professional legal advice.

6. How We Share Your Information

We may share your information with:

• Participating law firms, including DK Law
• Call centers and intake service providers
• Technology vendors and service providers such as CRM, hosting, and analytics providers
• Government or regulatory authorities if required

We do not sell personal information in the traditional sense, but information may be shared for the purpose of connecting you with legal service providers. Depending on how “sale” is defined under the privacy law of your state of residence, some of this sharing may be considered a “sale” of personal data. See “Your State Privacy Rights” below.

7. Data Security

We implement reasonable measures designed to protect your information:

• Encrypted Transmission — Information submitted through this site is encrypted in transit using industry-standard protocols (e.g., TLS/SSL).
• Secure Storage — Personal information is stored using administrative, technical, and physical safeguards designed to protect it against unauthorized access, use, or disclosure.
• Restricted Access — Access to personal information is limited to personnel and service providers who need it to perform their duties.

No system is completely secure, and we cannot guarantee absolute security. Users should avoid submitting unnecessary sensitive information through the site.

Breach Notification. If a security breach compromises your personal information, we will notify affected individuals and, where required, the applicable state regulator(s) and/or nationwide consumer reporting agencies, in accordance with the data breach notification law(s) of the state(s) where affected individuals reside.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of information and the purpose for which it was collected — for example, quiz responses, incident details, and communication data related to an inquiry are generally retained for the period needed to complete the attorney-matching process and to satisfy applicable recordkeeping and consent-documentation requirements. When information is no longer needed for these purposes, we take reasonable steps to securely delete or de-identify it.

9. Your State Privacy Rights

Residents of certain states with comprehensive consumer privacy laws — including California, Colorado, Connecticut, Virginia, and others as those laws take effect — may have rights regarding their personal information, which can include the right to:

• Confirm whether we are processing your personal data
• Access and correct your personal data
• Delete your personal data
• Obtain a portable copy of your personal data
• Opt out of the sale of your personal data, targeted advertising, and certain types of profiling

Where applicable, you may exercise opt-out rights using a recognized universal opt-out mechanism, such as Global Privacy Control (GPC), or by contacting us directly using the information below. If we decline your request, you may have the right to appeal that decision, and, in some states, to escalate an unresolved appeal to your state Attorney General.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, legal requirements, or other factors. Any changes will be posted on this page with a revised “Last Updated” date. Continued use of the site after changes constitutes acceptance of the revised policy.

11. Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, you may contact us at:

Email: [Insert Email] Phone: [Insert Phone]